Privacy Policy

This Privacy Policy outlines how Lucy Vaughan Legal ("we", "us", or "our") collects, uses, stores, and protects your personal information in accordance with applicable privacy laws and professional obligations.

1. Who We Are

Lucy Vaughan is a consultant solicitor operating as Lucy Vaughan Legal offering legal services. We are committed to protecting the privacy and confidentiality of our clients' information.

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

Full name, address, email, and phone number
Date of birth and identification documents
Financial details and billing information
Information relevant to your legal matter (which may include sensitive or health-related data)
Communication records, including correspondence and call logs

3. How We Collect Your Information

We collect information through:

Direct contact (in person, by phone, email, or web forms)
Legal documents you provide
Third parties (with your consent or as required by law)
Publicly available sources

4. Why We Collect Your Information

We collect personal information to:

Provide legal advice and services
Comply with our legal and regulatory obligations
Communicate with you effectively
Maintain client records and manage our business
Fulfil contractual or professional obligations

5. How We Store and Protect Your Information

Your information is stored securely in physical and/or electronic formats. We implement reasonable administrative, technical, and physical safeguards to protect your data from loss, misuse, unauthorised access, alteration, or disclosure.

6. Disclosure of Your Information

We do not sell or rent your information. We may disclose personal information to:

Courts, tribunals, and regulatory authorities
Barristers, experts, or other professionals assisting in your matter
Our service providers (e.g. secure data storage, IT support), bound by confidentiality obligations
Where disclosure is required or authorised by law

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and correct your personal information
Withdraw your consent (where applicable)
Lodge a complaint with a relevant supervisory authority
Request deletion of your data, subject to legal and ethical obligations

Please contact us if you wish to exercise any of these rights.

8. Cookies and Website Analytics

If our website uses cookies or analytics tools, these may collect non-identifying data such as browser type, IP address, and site usage. This data helps us improve our website and services. You may adjust your browser settings to refuse cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will be available on our website or upon request.